The Traumatic Stress Institute fosters the transformation of organizations and service systems to trauma-informed care (TIC) through the delivery of whole-system consultation, professional training, coaching, and research.

TSI Staff

Pat WilcoxPatricia Wilcox, LCSW, is the Vice President of Strategic Development at Klingberg Family Centers in New Britain, Connecticut and also part of the Traumatic Stress Institute team. Her career in child and family treatment has included the state child welfare system, the Superior Court, private practice and Newington Children’s Hospital Day Treatment. At Klingberg she has been a clinician and the Clinical Director before obtaining her current position in 2005. She specializes in treatment of traumatized children and their families and has presented extensively on this topic. She is the creator of the Restorative Approach, a trauma and relationship-based approach to congregate care treatment of children, and its companion book, Trauma-Informed Treatment: the Restorative Approach.  She has presented at NASW, the International Conference on Violence, Abuse, and Trauma; The American Association of Children’s Residential Centers; the Alliance for Children and Families; The Child Welfare League of America; and the Black Administrators on Child Welfare.

Steve Brown, Psy.D., is the Director of the Traumatic Stress Institute of Klingberg Family Centers. A clinical psychologist, he is a primary architect of TSI’s internationally-recognized whole-system change process to trauma-informed care. He is a co-creator, with Dr. Courtney Baker, of the Attitudes Related to Trauma-Informed Care (ARTIC) Scale, one of the first psychometric measures of TIC. He trains professionals nationally on psychological trauma and trauma-informed care.  In addition to being a psychologist, he is a long time sexuality educator/trainer and author of Streetwise to Sex-Wise: Sexuality Education for High Risk Youth, a sexuality education curricula used internationally by agencies and schools serving high-risk youth.


Mary Jo Harwood, LSW, DNCCM, is a Program Coordinator for the Traumatic Stress Institute of Klingberg Family Centers. A significant part of her 30 years as a licensed social worker has been spent supporting the recovery of individuals and communities post-traumatic incidents. She has provided trauma-informed leadership to victim service organizations, mental health providers, and served in the capacity of a therapist, EMDR practitioner, crisis responder, and trainer. Mary Jo directed the Dialogue and Resolution Center, a division of the Center for Victims in Pittsburgh, PA, providing training and coaching that addressed building conflict-competent teams in organizations. She is a member of Mediators Beyond Borders International and has worked in Liberia and South Sudan and consulted with teams in Northern Nigeria and Kenya to address the intersection of trauma and peace-building through the application of conflict and trauma-sensitive programming.

John Engel is a Program Coordinator for the Traumatic Stress Institute of Klingberg Family Centers, where he serves as a faculty trainer and consultant for client agencies adopting whole system change to trauma-informed care. John also facilitates strategic change initiatives and product development for TSI, including development and launch of the Online ARTIC Scale. Additionally, John has been piloting mindfulness in the workplace, including design and delivery of a national training webinar entitled Mindfulness in the Workplace:  Practices for Sustaining Trauma-Informed Care, design and facilitation of a day-long virtual training event, Mindfulness:  The Inner Work of Racial Healing and Trauma-Informed Care, and a Monthly RC Mindfulness pilot in 2021. Since 2011, John has written a monthly column, The Fatherhood Journey, for the Daily Hampshire Gazette, with a mission of promoting public and private conversations about fatherhood. 

Juwana N. Hall MSW, LSW, is a Program Coordinator of the Traumatic Stress Institute of Klingberg Family Centers, where she is a trainer and consultant to agencies who are looking to enhance and adopt trauma informed care practices. She has worked in the social services field for over 15 years, with 7 of those years working with domestic violence survivors and families. She is an Alumni of University of Cincinnati, College of Mt. St. Joseph, and Cincinnati State. Juwana is an action-oriented leader with a passion for program and community development, advocacy, and performance improvement. She believes one of her life’s purposes is to empower and positively impact the lives of the individuals she comes in contact with. Her favorite saying—and a motto she lives by—is Strong Alone, Powerful Together. 

Chris Greene is the Administrative Assistant for the Traumatic Stress Institute of Klingberg Family Centers. She has served in both administrative and management capacities for Planned Parenthood and Antarctic Support Associates, has experience working in direct care and social work settings, as well as event management and mentoring for girls as a volunteer for Girl Scouts.


Callie Hardin is a Research Coordinator for the Traumatic Stress Institute of Klingberg Family Centers. She assists within the TSI Research Division and coordinates Risking Connection Program Evaluations for Client Agencies.



Samm Winebrenner is the Operations Support Specialist for the Traumatic Stress Institute of Klingberg Family Centers. She has over a decade of experience in customer service, as well as in financial institutions and sales. She is passionate about personal identity, and is active in an online LGBTQ+ community group that supports individuals struggling with acceptance. When not working, she can be found spoiling her dog and two cats or sewing in her lair.